Last updated: September 10, 2026
Overview
These Terms of Service govern your use of woolfloop.com and purchases made through the Woolfloop / Ghost EYE storefront. By using the store or placing an order, you agree to these Terms and the policies referenced here.
Online Store Terms
You may use the store only for lawful purposes. You must not use the store to commit fraud, distribute malicious code, interfere with store security or operation, gain unauthorized access, or violate the rights of others.
Products and Information
We try to display product descriptions, images, colors, availability, and pricing accurately. Colors and appearance can vary by screen or device. We may correct typographical, pricing, or availability errors and update product information when necessary.
Pricing and Promotions
Prices and promotional offers can change from time to time. The price shown at checkout is the price charged for the order, subject to correction of obvious errors before fulfillment. Any compare-at price, sale price, bundle price, or promotional claim is subject to the terms displayed with the offer.
Orders
Submitting an order does not prevent us from declining or canceling it where reasonably necessary, including for inventory problems, payment issues, obvious pricing errors, suspected fraud, or legal restrictions. If we cancel a paid order, the applicable amount will be refunded. You are responsible for providing accurate billing, shipping, and contact information.
Payment
Payments are processed using Shopify and supported payment providers. Applicable taxes, shipping charges, and other charges are shown at checkout when required.
Shipping
Our Shipping Policy forms part of these Terms. Orders are generally prepared for shipment within 24 hours, with estimated delivery of 5–8 days after dispatch. Delivery estimates can be affected by carrier and destination conditions.
Returns and Refunds
Returns, replacements, cancellations, and refunds are handled according to our Refund Policy and any mandatory consumer rights that apply to your purchase.
Intellectual Property
Unless otherwise stated, store content, branding, graphics, written copy, and other original materials may not be copied, reproduced, or used commercially without permission or another lawful basis.
Third-Party Services and Links
The store may use or link to third-party services such as Shopify, payment processors, shipping carriers, analytics providers, and social platforms. Those third parties may have their own terms and privacy practices.
Prohibited Uses
You must not misuse the store, scrape or access it in a manner that disrupts normal operation, attempt to bypass security, infringe intellectual property or privacy rights, submit false information, or use the store in connection with unlawful activity.
Availability and Disclaimer
We aim to keep the store available and product information current, but we do not guarantee uninterrupted website access. Products and services remain subject to consumer guarantees or warranties that cannot legally be excluded.
Limitation of Liability
To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential losses arising from use of the store or products where such liability can lawfully be limited. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Severability
If any provision of these Terms is held unenforceable, the remaining provisions remain in effect to the extent permitted by law.
Changes to These Terms
We may update these Terms from time to time. The current version will be posted on this page.
Governing Law
These Terms are governed by the laws applicable to the transaction and our operation of the store, without limiting mandatory consumer protections available in the customer's place of residence.
Contact
Questions about these Terms can be sent through our Contact page or by email at hello.woolfloop@gmail.com.